遇到二次审核先不要着急,现在很多亚马逊全球开店跟自注册卖家都会遇到这个问题。另外,也可能是商家的总订单在短时间内大量增加,或是总销售量大幅增长时,便会触发二次审核。

我们先来看看下面这位日本站卖家近日收到的一封亚马逊审查邮件:
Hello,
To help with the review process, please send the following information. All fields will need to be completed to move forward with your appeal.
— Length of time you have been in business
— Sources of your Amazon inventory, include invoices from past 6 months
— Storage location of inventory
— Addresses of any retail locations
— Link to business website
— Links to other websites that you actively sell on
— Tracking information for recently shipped orders if applicable, found on the Manage Orders page in Seller Central(https://sellercentral.amazon.com/gp/orders-v2/list)
— Tax ID or Dun and Bradstreet (D-U-N-S) Number
We will send you an email when our review is complete.
Sincerely,
Seller Performance Team

其实正常情况下,审核邮件里都会说明需要你提供哪些材料。上述邮件中就明确要求卖家提供:
— Length of time you have been in business 已经营时间,然后可以附上自己做外贸电商有多久了。
— Sources of your Amazon inventory, include invoices from past 6 months 商品采购渠道,包括供应商的地址,公司名称电话等信息,能有的都提供。以及过去6个月的发票,最好找供应商开正规的增值税发票。
— Storage location of inventory 库存存放位置,可以填公司地址。
— Addresses of any retail locations 实体店地址,可以填公司地址。
— Link to business website 你商品的官网。
— Links to other websites that you actively sell on 其它销售网站,建议提供EBAY,速卖通店铺,如果没有则不提供。
— Tracking information for recently shipped orders if applicable, found on the Manage Orders page in Seller Central(https://sellercentral.amazon.com/gp/orders-v2/list)最近发货订单信息。
— Tax ID or Dun and Bradstreet (D-U-N-S) Number 这个是国外的税号,没有就不用填了,说明你是中国卖家所以没有这个号码。
一般情况下,卖家只要没有虚假违规行为,乖乖配合,按要求提供这些资料给亚马逊,资料越齐全越能加快账号审核。如果有无法提供的,一定要说明清楚自己的实际情况。审核期到通过大约会花上2-3个礼拜的时间,审核过后帐号就会快速恢复。
如果二次审核未通过,你可能会收到如下邮件:
We reviewed your account and the information you provided, and we decided that you may no longer sell on Amazon.com.
For privacy reasons, we do not provide details about our investigation methods. We may not reply to further emails about this issue.
Sincerely,
Seller Performance Team
意思是亚马逊不会再回复你相关邮件,你的账号已经挂掉了,只能准备新的资料和设备去注册新账号了。

不管是遇到这样被审核的情况,还是说自己尝试了没有成功,其实都可以找我们的。我们5年跨境电商操作经验,总能帮你找到一条明路。