周二. 12 月 23rd, 2025

在亚马逊开店运营的过程中,许多卖家会遇到由于各种原因导致的账户被封禁或暂停使用的问题,其中最常见的原因之一就是侵权。本文将为你提供一份详尽的申诉攻略,帮助你解决这一问题,让你的亚马逊账户重新焕发生机。

一、认识侵权错误停用原因

在亚马逊上,侵权行为包括但不限于销售未经授权的产品、使用未经授权的商标或专利、盗用他人的图片或文字等。如果亚马逊发现你的账户存在侵权行为,轻则下架商品,重则将会导致账户被封禁。

二、侵权错误停用申诉步骤

确认侵权事实

首先,你需要仔细了解亚马逊发送的关于侵权错误停用的邮件内容,明确你的账户被停用的具体原因。这可以通过登录亚马逊卖家中心,查看“业绩通知”页面获取。

收集证据

为了申诉成功,你需要收集所有能够证明你没有侵权的证据。这可能包括购买授权书、产品正规渠道进货证明、销售记录、产品细节图片等。确保所有证据真实可靠,能够充分证明你的账户没有侵权行为。

制定申诉计划

在明确侵权事实和收集到足够的证据后,你需要制定一份详细的申诉计划。这份计划应该包括以下内容:

(1)解释你的账户被封禁的具体原因以及你对此的解释;

(2)提供所有能够证明你的账户没有侵权行为的证据;

(3)提出你的解决方案,比如如何避免未来出现类似问题;

(4)向亚马逊表示你对申诉的重视,并保证将全力以赴解决问题。

提交申诉申请

你可以在亚马逊卖家中心的“我要申诉”页面提交申诉申请,将申诉计划中的内容填写在相应的地方。在申诉过程中,可以尽量提供详细的信息和证据,以便让亚马逊更好地了解你的账户情况和你的态度。同时,确保提交的资料真实有效,遵循亚马逊的各项规定。

三、侵权错误停用申诉案例

以下是一份侵权错误停用申诉案例,供大家参考:

Dear Amazon Customer Service Team,

I am writing to appeal my Amazon seller account being mistakenly suspended due to a violation of the Intellectual Property Policy. I am shocked to find out that my account has been suspended, as I have always been committed to complying with Amazons selling policies and buyer services.

After carefully reading the email you sent, I understand that my account is suspected of infringing on someone elses intellectual property rights. I want to emphasize that I am well aware of the seriousness of such violations, and I have always respected and complied with Amazons policies and relevant laws and regulations.

To prove that my account did not commit any infringement, I have attached purchase authorization letters, invoices, and sales records as evidence. These documents prove that I did not violate any third-party intellectual property rights. In addition, I have carefully reviewed all the products in my account, including the information, pictures, and descriptions, to ensure that there is no illegal content.

I really appreciate your efforts in protecting intellectual property rights on Amazons platform. However, I believe that my account has been wrongly suspended. Please review my case carefully and let me know if there is any further information or evidence you need from me to resolve this issue. I am committed to working with you to ensure that my account is reinstated as soon as possible.

Thank you for your time and consideration. I look forward to your reply and hope to have a positive outcome soon.

Best regards

最后,珍惜您的每一次申诉机会,不要提交重复的申诉信。现在亚马逊的申诉越来越难。如果短期内申诉后账户没有恢复,不必要灰心。继续修改和完善申诉信。希望账户被封的每一位卖家都申诉成功!!!

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作者 UU 13723417500

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